Responsible Gaming
at bi88
bi88 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page explains the responsible gaming tools available to every bi88 player in Bangladesh, and provides clear guidance on how to keep your play healthy, controlled, and within your means.
Our Commitment
Safe Play Is at the Heart of bi88
At bi88, responsible gaming is not an afterthought — it is a foundational principle that shapes every feature, every policy, and every player interaction on the platform. We serve hundreds of thousands of players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and Khulna. We take seriously the trust that each of those players places in us, and we recognise that with that trust comes a genuine duty of care.
Gambling should always be a leisure activity chosen freely, played within personal financial limits, and approached with a clear understanding that the house holds a mathematical edge over time. bi88 is designed so that players can enjoy world-class cricket betting, slots, live casino games, and crash titles — while always remaining in full control of their gaming behaviour.
We provide a comprehensive set of responsible gaming tools directly within your bi88 account dashboard: deposit limits, loss limits, session time reminders, cool-down periods, and permanent self-exclusion. These tools are free, easy to access, and cannot be overridden by customer support agents during any cooling-off or exclusion period you have set.
Every bi88 account holder in Bangladesh has immediate access to responsible gaming controls from their account settings page. No verification delays, no waiting periods for setting limits — only for removing them, where a mandatory 24-hour cooling-off period applies to protect players who may be acting impulsively.
Core Principles
The Six Pillars of bi88 Responsible Gaming
Age Verification
Every bi88 player must confirm they are 18 years or older before depositing or placing bets. Strict KYC procedures ensure the platform remains exclusively for adult players across Bangladesh.
Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly in their bi88 account. Once set, limits take effect immediately and cannot be increased without a mandatory cooling-off period.
Session Time Reminders
bi88 sends automatic in-platform notifications when your gaming session reaches the time threshold you have configured, helping you stay aware of how long you have been playing.
Cool-Down Periods
If you feel you need a short break from gambling, you can activate a cool-down period of 24 hours, 48 hours, 7 days, or 30 days. Your account remains viewable but all betting and deposit functions are suspended.
Self-Exclusion
Players who believe gambling is causing harm can request permanent self-exclusion from bi88. Once activated, self-exclusion cannot be reversed for a minimum of 6 months, protecting players from impulsive re-registration.
Loss Limits
In addition to deposit limits, bi88 allows players to set maximum loss thresholds over daily, weekly, or monthly periods. When your loss limit is reached, your account automatically suspends betting until the limit period resets.
Section — Age Restriction
18+ Only — Age Restriction Policy
bi88 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, make a deposit, place a bet, or access any real-money gaming feature on the bi88 platform. This requirement is non-negotiable and is enforced at the point of registration and again during the KYC verification process before any withdrawal or high-value deposit is processed.
18+ Only. Gambling is intended for adults aged 18 and above. If you are under 18, you must not use the bi88 platform. Any account found to belong to a minor will be immediately closed, all funds will be returned to the verified payment source, and the matter may be reported to the relevant authorities.
To verify the age and identity of all registered players, bi88 applies a thorough KYC (Know Your Customer) process. During this process, you will be asked to provide a copy of a valid government-issued identity document — such as your National Identity Card (NID), passport, or driving licence — confirming that you are a resident of Bangladesh aged 18 or above. Accounts that cannot be verified will be restricted from withdrawals and real-money betting until verification is successfully completed.
bi88 also encourages parents and guardians in Bangladesh to make use of parental control software and device-level content filters to prevent minors from accessing online gambling platforms. If you suspect that a minor has gained access to a bi88 account, please contact our support team immediately at [email protected] and we will act on the report as a priority.
Section — Warning Signs
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, income level, or background. It develops gradually and can be difficult to recognise in oneself, particularly in the early stages. bi88 wants every player to be equipped with the knowledge to identify warning signs — in themselves or in someone they care about — before gambling causes serious financial or personal harm.
The following checklist outlines common warning signs associated with problem gambling. If you find yourself saying "yes" to several of these statements, it may be time to use bi88's responsible gaming tools, take a break, or seek independent support.
Ask Yourself — Warning Signs Checklist
If you recognise problem gambling behaviour in yourself, please do not feel ashamed or alone. Problem gambling is a recognised condition that responds well to early intervention. bi88 encourages all affected players to use our self-exclusion tool and to seek independent support. You can contact the bi88 responsible gaming team at [email protected] with the subject line "Responsible Gaming — Help Request" and we will connect you with the right resources.
Section — Player Tools
Responsible Gaming Tools at bi88
bi88 provides a full suite of responsible gaming tools that are built directly into every player account. These tools are available free of charge at all times and can be activated instantly from your account settings without requiring assistance from customer support. The tools are designed to give you meaningful, effective control over your gambling activity.
Deposit Limit
InstantSet a maximum deposit amount per day, week, or month. Once your limit is reached, the bi88 system automatically blocks further deposits until the limit period resets. Increases to existing limits require a mandatory 24-hour waiting period.
Loss Limit
InstantDefine the maximum amount you are willing to lose in a given time period. When your net losses reach this threshold, betting on your account is automatically paused until the start of the next limit period.
Session Time Limit
RecommendedConfigure a maximum session duration. bi88 will display a clear on-screen reminder when your session time limit approaches, and will log you out automatically if you choose to enforce a hard cut-off.
Cool-Down Period
TemporaryTake a short break from gambling with a 24-hour, 48-hour, 7-day, or 30-day cool-down. During this period, your account is viewable but deposits and betting are fully suspended. The period cannot be shortened once activated.
Self-Exclusion
PermanentRequest full self-exclusion from bi88 for a minimum period of 6 months. Self-excluded accounts cannot be reactivated for the duration of the exclusion period, and bi88 will suppress all marketing communications to you immediately.
Account Activity Review
Always OnAccess a full history of your deposits, withdrawals, bets, wins, and losses at any time from your bi88 account dashboard. Regular self-review of your gaming history is one of the most effective ways to maintain healthy play habits.
Section — Self-Exclusion
Self-Exclusion at bi88
Self-exclusion is the most powerful responsible gaming tool available at bi88. It is designed for players who have concluded that their gambling is out of control, or who simply want to take an extended, enforced break. When you self-exclude from bi88, access to all real-money gambling features — including sports betting, live casino, slots, crash games, and deposits — is immediately and completely suspended for the duration of your chosen exclusion period.
bi88 offers self-exclusion periods of 6 months, 12 months, 3 years, and permanent (lifetime) exclusion. Once a self-exclusion period has been activated, it cannot be shortened or cancelled before it expires. This irreversibility is intentional: it is designed to protect you from impulsive decisions made during moments of distress or heightened craving. At the end of a time-limited exclusion period, reactivation requires a deliberate, multi-step process that includes a 24-hour reflection period.
Go to Account Settings
Log in to your bi88 account and navigate to the Responsible Gaming section in your account settings panel.
Select Self-Exclusion
Choose "Self-Exclusion" from the available tools and select your preferred exclusion duration from the options provided.
Confirm Your Request
Review the terms of the exclusion period and confirm your request. bi88 will send a confirmation email to your registered address.
Exclusion Activated
Your self-exclusion takes effect immediately. All deposits, betting, and marketing communications are suspended for the full exclusion period.
If you are unable to log in to activate self-exclusion, or if you wish to self-exclude urgently, please contact the bi88 support team directly at [email protected] with the subject line "Urgent Self-Exclusion Request". Our team will process the exclusion manually and confirm activation within 24 hours. During peak hours, please use the live chat on platform for the fastest response.
Section — Limits
Deposit & Time Limits — Stay in Control
Deposit and time limits are two of the most practical and effective tools for maintaining healthy gambling habits. bi88 strongly encourages all players across Bangladesh — not just those who feel at risk — to set these limits as a baseline habit from the very first day of registration. Think of them as a personal budget and a personal schedule for your entertainment activity on bi88.
How Deposit Limits Work
- Set a maximum deposit total per day, week, or month.
- Limits apply across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfers.
- Limits take effect the moment you save them.
- Reducing a limit happens instantly with no delay.
- Increasing a limit requires a mandatory 24-hour waiting period to protect against impulsive decisions.
- If you reach your limit mid-session, the deposit function is automatically blocked until the period resets.
How Time Limits Work
- Set a maximum session duration per day in minutes or hours.
- bi88 displays a visible on-screen countdown timer during active sessions.
- A prominent reminder notification appears 10 minutes before your limit is reached.
- At the limit, you can choose to receive a warning and continue, or enforce a hard logout.
- Hard time-limit enforcement cannot be bypassed without a cooling-off delay.
- Session duration data is stored in your account history for personal review.
bi88 recommends that players in Bangladesh set an initial deposit limit equal to no more than 5% of their monthly disposable income — the amount remaining after essential expenses such as rent, food, transport, and utilities. Entertainment budgets should never come at the expense of financial obligations. If you are unsure what limit to set, start conservatively and adjust upward only after careful reflection.
Section — Help & Support
Support & Help Resources
If you feel that gambling is becoming a problem — for yourself or for someone close to you — the most important step is to reach out for help. There is no shame in seeking support. Problem gambling is a recognised condition with well-established, effective treatment pathways. bi88 is committed to connecting affected players with the right resources as quickly as possible.
bi88 Support Team
Contact our dedicated responsible gaming team at [email protected] with subject "Responsible Gaming Help". Available 24/7. We can activate limits, cool-down periods, or self-exclusion on your behalf immediately.
Live Chat — Platform
The fastest way to reach bi88's responsible gaming team is via live chat on the platform. Type "Responsible Gaming" at the start of your chat message and you will be connected to a trained team member who can help you immediately.
Self-Help Resources
bi88's FAQ section contains detailed guidance on managing your account, setting limits, and understanding the impact of problem gambling. We encourage all players to read the responsible gaming materials available on this page and in the FAQ.
Family & Friends Support
If you are concerned about a family member or friend in Bangladesh who may be struggling with problem gambling, please contact us at [email protected]. We can advise on how to approach the conversation and what steps bi88 can take to help.
bi88 also strongly encourages players to seek independent, professional support outside of the platform. Speaking with a licensed counsellor or joining a peer support group can be an extremely effective complement to the account-level tools bi88 provides. If gambling is affecting your finances, relationships, or mental health, please consider speaking with a qualified mental health professional or a financial counsellor in your city — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else across Bangladesh.
bi88 will never pressure, incentivise, or encourage a player who has contacted us about a gambling problem to continue playing. When a responsible gaming concern is raised, our team's sole focus is on the welfare of that player. All responsible gaming communications are handled with full confidentiality.
Section — Vulnerable Players
Protecting Vulnerable Players
bi88 recognises that certain individuals may be more vulnerable to the potential harms of gambling than others. This includes people experiencing financial hardship, those with a history of addiction, individuals going through significant personal stress, and young adults who have only recently reached the legal age threshold. bi88 applies enhanced monitoring and proactive outreach to accounts that display behavioural patterns associated with at-risk gambling.
Our responsible gaming monitoring system tracks a range of behavioural signals — including rapid increases in deposit frequency, late-night gaming sessions, unusual loss-chasing patterns, and sudden changes in wagering behaviour. When these signals are detected, a member of the bi88 responsible gaming team may proactively reach out to the player to check in and offer information about available tools and resources. This outreach is not punitive — it is a genuine expression of bi88's duty of care to its player community in Bangladesh.
Behavioural Monitoring
Automated systems flag unusual patterns in real time, enabling our team to identify and support at-risk players before problems escalate.
Proactive Outreach
When risk signals are detected, the bi88 team reaches out directly with supportive messaging and information about responsible gaming tools.
Marketing Opt-Out
Players can opt out of all promotional and bonus marketing communications at any time from their account settings. Self-excluded players are automatically removed from all marketing lists.
bi88 does not target vulnerable individuals with bonus offers or promotional messaging designed to encourage increased play. Players who have activated a cool-down or self-exclusion will not receive any bonus, cashback, or re-engagement marketing materials from bi88 for the entire duration of their restriction period. This policy applies across all communication channels, including email, SMS, and in-platform notifications.
If you are currently experiencing financial difficulty, please do not use gambling as a means to resolve debt or generate income. The mathematical edge held by the platform means that gambling is not a reliable source of income for any player. bi88 urges players in financial hardship to seek advice from a qualified financial adviser or debt counsellor before continuing to use any gambling platform, including bi88.
Play Responsibly — Enjoy bi88 at Its Best
Set your limits, review your account activity, and keep gaming fun. Explore cricket betting, slots, and live casino — all with responsible gaming tools built in at every step.